A hearty welcome!

• Balcony furniture:

  • Suitable for your balcony furniture there are cushions in your wardrobe, which you may use. Please put them back inside during rain and at night.

• Barbecue:

  • In consideration of other guests, barbecuing is prohibited throughout the property, as well as on the balconies and terraces.  Information on public barbecue areas is available at reception.

• Bank:

  • ATM: Dreiborner Str. 19, Gemünd
  • Bank branch (VR Bank), Marienplatz 16 in Gemünd

• Bath robe:

  • Can be borrowed at reception for a fee

• Bicycle storage room:
  • Please park your bikes in our lockable bicycle storage room. You get the key at reception

• Bikes:

  • E-Bike rental: Herrmann-Kattwinkel Platz 7 in Gemünd via App Nextbike
  • Bike shop: Der Radsportmeister, Aachener Str. 16 Gemünd
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• Brooms:
  • Brooms and vacuum cleaners can be found on the lower floor of each staircase. Please remember to return them after use

Charger: 

• At reception, we have a selection of the most common adapters and charging devices available for your convenience.

Check-out:

• We kindly ask you to leave your apartment by 10 am. In case you decide to leave early before the reception is open, please do your check-out the day before. If you like to checkout later, please contact reception in advance. On request, there is even a very late checkout by 4 pm available for a fee.

Cot:

• Avalailable at reception free of charge. Please tell us in advance so that we can prepare it.

Credit cards:

• We accept VISA, MASTERCARD, Maestro/V-Pay or debit cards.

• Dentist:
  • Dr. med. dent. Kaspari, Alter Römerweg 3 in Gemünd, Tel.: (02444) 1866
  • Medical service number (24/7): 116 117

• Departure:
  • We kindly ask you to vacate your apartment by 10:00 AM on the day of departure. If you need to check out before the reception opens, we kindly request that you check out the day before.

• Doctor: 
  • Dr. med. M. Gaffga, Kurhausstr. 6 in Gemünd, Tel.: (02444) 2359
  • Dr. E. med. Karidas-Moitzheim, Urftseestr. 9 in Gemünd, Tel.: (02444) 2234
  • Krawczyk, Schleidener Str. 12 in Gemünd, Tel.: (02444) 2340
  • Dr. med. M. Trutwin, Alter Römerweg 2 in Gemünd, Tel.: (02444) 2021
  • Dr. C. Vassmer, Dreiborner Str. 20 in Gemünd, Tel.: (02444) 911 600
  • Pediatrician: Dr. Ihwas, Am Stellwerk 6 in Kall, Tel.: (02441) 4859
  • Medical service number (24/7): 116 117

You can get further information about doctors and the medical service at reception. Emergency? Call 112 immediately! (0-112 from your room phone)

• DVD:

  • Your apartment has a DVD-Player. DVDs in different languages can be borrowed free of charge. DVD list is available at reception or here

Emergency: Fire/medical rescue 112; Police 110;  (0-112 / 0-110 from room phone)

• What happened?
• Where? (Address: Gemünder Ferienpark Salzberg, Haselnussweg 2-4, 53937 Schleiden)
• When?
• Who is affected?

Fitnessraum: Our fitness room is located in the basement of the reception building and is available to you free of charge daily from 10:00 am to 10:00 pm.

Garbage:

For the sake of our environment, we kindly ask for your assistance to separate the garbage: The containers are at the top of the hill on the reception side. The garbage containers right on top of the hill are not ours! Glass should be sorted by colour. The bottles should be empty and without lids or corks Paper and cardboard belong in the blue containers with the blue lid. Garbage belongs in the grey container. Please bring Batteries to the reception desk. We thank you in advance for your assistance!

Groceries:

Bakery: Eifeler Brotkörbchen Heck, Dreiborner Str. 15 in Gemünd

Supermarkets:

• Netto, Marienstr. 3 in Gemünd
• REWE, Aldi, Lidl: Kall und Schleiden, 10 minute drive
• Ravi’s Spätkauf, Aachener Str. 11, täglich geöffnet
• REWE Gemünd: Maueler Pfad, down in town (opens autumn 2023)

Butcher:

• Steffen, Dreiborner Str. 39 in Gemünd
• Heck, Dreiborner Str. 15 in Gemünd

Hospitals: 

• St. Antonius Krankenhaus, Am Hähnchen 36 in Schleiden, Tel.: (02445) 870
• Kreiskrankenhaus Mechernich: Sankt-Elisabeth-Str. 2-6, 53894 Mechernich. Tel: (02443) 170

Highchair:

• Available free of charge. Please tell us in advance so that we can prepare it.

Internet: You have free wireless connection in your apartment. The password is in your information map in the room or ask at reception.

Laundry room: 

• Washing machine and dryer are in the basement of the reception building. You can use them for free. Detergents are provided for free, as well.

10.00 pm – 8.00 am. With respect to our other guests, we kindly ask you to remain as quite as possible during this time. This includes talking on the balcony or in the hallways.

Parking:

• Free of charge – Please use marked areas only and place your parking permit in the car.

Pets:

• Please register your pet in advance. If you have a dog or cat with you there will be a surcharge per pet per day and it is only possible in selected rooms.

Pharmacy:

• Ventalis Apotheke, Urftseestr. 1 in Gemünd, Tel.: (02444) 2277
• Pharmacy help line (24/7 open): Tel: 0800-0022833

Playground:

• The next playground for children is only 200m away: Ahornweg (up the hill and to the left)

Post office:

• Post office Urftseestr. 1 in Gemünd

Restaurant:

• Alte Rentei, Schleiden: Markt 29, Tel.: (02445) 8518472
• Gemünder Brauhaus, Dreiborner Str. 22 in Gemünd, Tel.: (02444) 9128488
• Gemünder Parkrestaurant, Kurhausstr. 5 in Gemünd, Tel.: (02444) 2776
• Hotel Etappenziel, Aachener Str. 7 in Gemünd, Tel.: (02444) 4450014 (only breakfast)
• Istanbul Döner, Dreiborner Str. 42, Tel.: (02444) 9129900
• Restaurant im Schloss Schleiden, Vorburg 9 in Schleiden, Tel.: (02445) 850085
• Café Chalet, Eckstr. 2 in Herhahn, Tel.: (02444) 914764
• Bauerncafé Morsbacher Hof, Morsbach 20 in Morsbach, Tel.: (02444) 912965
• Also have a look at our insider tips and ask at reception for recommendations.

Safe: 

• There is a safe in your apartment in the wardrobe. You may use it to store your valuables. The key is on your key holder.

Sauna: 

• The sauna is in the basement of the reception building. Please inform us in the morning if you want to use the sauna.

Smoking: 

• All our apartments are non-smoking.

Swimming/Spa: 

• Eifeltherme Zikkurat in Firmenich (Indoorpool and Sauna-Village), Tel.: (02256) 95790 www.eifel-therme-zikkurat.de
• Badewelt Euskirchen (Indoorpool with palm trees and sauna), Tel.: (02251) 14850 www.badewelt-euskirchen.de
• Indoorpool „Eifelbad“ in Bad Münstereifel, Tel.: (02253) 5425265 www.eifelbad.com
• Indoorpool at Vogelsang, Tel.: (02444) 914194, www.schwimmbad-vogelsang.de
• Outdoor pool at the Kurpark in Gemünd, open in summer only., Tel.: (02444) 3143 www.rosenbad-gemuend.de

Streaming:

• Your television is equipped with a streaming feature, allowing you to access popular streaming providers. Simply sign in with your desired account and enjoy your movies and series. Please remember to log out before your departure! Additionally, we have streaming sticks available for rent (for a fee) at reception.

Table tennis and tabletop soccer:

• In the basement of the reception building. Rackets and balls are available there.

Taxi:

• Taxi Fedder in Gemünd, Tel.: (02444) 1211
• Taxi Nikolaus in Schleiden, Tel.: (02445) 7811
• Taxi Goebel in Kall, Tel.: (02441) 4273

Tennis:

• Aktivpark Kall, Auelstraße 304 in Kall, Tel.: (02441) 4747, www.aktivpark-kall.de/

Tourist information:

• Dreibornerstraße 59 in Gemünd, Tel.: (02444) 2011

Towels:

• You can change your dirty towels on Tuesdays, Thursdays and Saturdays during our opening hours in front of the reception.

Train station:

• The nearest train station is in Kall. To get current directions, visit https://int.bahn.de/en

Vacuum cleaner:

• They are available in each house downstairs in the cellar for everybody’s use. Please return it after use.

Vets: 

• Dr. A. Pankatz, Kölner Str. 46 in Gemünd, Tel.: (+492444) 3125
• Dr. M. Böttcher, Blankenheimer Str. 3 in Schleiden, Tel.: (+492445) 911083
• Dr. Hermann-Josef Junker, Wollenberg 27, 53940 Hellenthal, Tel: (+492482 1760), emergency 24/7

Walking sticks: Can be borrowed at reception

Wine: We offer a small assortment of delicious red and white wines from German wineries.